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Monday, 16 February 2015

ITIL 2011 versus ITIL V3

ITIL 2011 is an update for ITIL V3. Not a newer version! i.e. Text review, diagrams revision,...etc.
Therefore ITIL 2011 = ITIL V3 + some updates. Not ITIL V4!

Exam Retake: Not required

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Labels: IT Service Management, ITIL 2011, ITIL V3

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